Getting started
- How do I log in to my EdPlace educator account?
- How do I choose the best-fit set-up options to get my students started with?
- How do I set up students with their accounts individually?
- How do I set up students with their accounts in bulk?
- How do I create and use the 'groups' function?
- What different types of assessments are available and when should I use them with my students?
Supporting my students
- Is EdPlace aligned with the English National Curriculum?
- How can I tailor EdPlace to support my students with SEND?
- How can I locate a specific topic or skill to assign work?
- How do EdPlace recommendations work in the educator & student accounts?
- How does the self assign setting work for my students?
- What are rewards and how can I use them as an educator?
Teacher account
- What should I know about EdPlace's free teacher account?
- Why does my free teacher account require verification and how do I achieve this?
- How do my 5 free PPG/FSM seats work and how can I earn more?
- What is 'premium content' and how can my students access it?
- How do I access and manage my school administrator or root account? (Paid teacher accounts only)
- How can I 'share' a student with a colleague at my school?
Tutor account
Subscription plans, billing and account queries
- What are the different pricing plan options and which is the best fit for my needs as a teacher or school?
- What is the difference between a free and paid teacher account?
- What are the different pricing plan options and which is the best fit for my needs as a tutor?
- How do I sign up to an EdPlace free teacher subscription?
- How can I change which subject my students can access? (Paid, single-subject plans only)
- As an educator, what will I be automatically notified about and when?
Technical FAQs & troubleshooting
- I have forgotten my login details or password, what should I do?
- How can I reset a student's password in my educator account?
- Where can I find my students' answers and the correct answers?
- Which devices and methods can I use to log in to my EdPlace educator account?
- Which devices and methods can my students use to login to their EdPlace account?
- How do I remove an assigned activity which is no longer relevant?