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  1. EdPlace Support
  2. App & web technical advice

App & web technical advice

General advice and guidance

  • What apps does EdPlace currently offer and who can use them?
  • What are the best browsers and settings to use to maximise using the EdPlace website?
  • How long should I expect to wait for a resolution if I have reported an issue on one of the EdPlace apps?
  • How long should I expect to wait for a resolution if I have reported an issue related to the EdPlace website?

Android / Google Play Store support

  • What are the best settings to use to maximise using the EdPlace Android app?
  • Why am I asked to enter a passcode when I am using my parent Android app?
  • What should I do if I spot a problem on the Android app?

iOS / Apple App Store support

  • What are the best settings to use to maximise using the EdPlace iOS app?
  • Why am I asked to enter a passcode when I am using my parent iOS app?
  • What should I do if I spot a problem on the iOS app?
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