We know that there are so many usernames and passwords used in our daily lives that it is easy to forget or misremember one. Don't worry, this is really easy to fix!
However, you will need your parent, tutor or teacher with you so that they can check your details in their linked account - grab them now, before we get started.
Your linked adult will need to login to their parent account (at www.edplace.com/parent) or educator account (at www.edplace.com/teacher).
Parents will need to click on their profile icon and then 'Student settings' option:
When they click 'Edit', they will be able to select 'Change password' at the bottom of the next screen.
It is then easy to change your password and save it.
In a teacher or tutor account, this process is very similar except they will need to click on 'Manage students' to start. Then they will need to use the '+' icon next to your class and select the edit pen next to your name. You will then be able to change your password:
If your parent has forgotten their login details, please ask them to follow these instructions.
If your tutor has forgotten their login details, they need to follow these instructions.
If your teacher has forgotten their login details, they need to follow these instructions.
Hopefully, you now have all the info you need to log back in and get learning! If you are continuing to experience any problems, please contact our Customer Support Team at help@edplace.com.