Getting started
- How do I add a child to my new parent account?
- How do I add, remove or edit a student on my parent account?
- When and how can I change my child's year group?
- Why do I need to verify my EdPlace free parent account?
- How do I assign an activity to my child on the EdPlace website?
- How do I assign an assessment to my child on the EdPlace website?
Using my EdPlace account
- Why do I need to mark some of my child's work and how do I do this?
- How do EdPlace recommendations work in the parent & student accounts?
- Where can I review the activities which my child has completed?
- How can I locate a specific topic or skill to explore or assign?
- How do I download my child’s activity completion data using my parent account?
- What is the self assign button and how does it work for my child?
Educational FAQs
- What different types of assessments are available and when should I use them with my child?
- Is EdPlace aligned with the English National Curriculum?
- How can EdPlace support my child's learning?
- How does the EdPlace levels system work in the parent & child accounts?
- Does EdPlace prepare my child for exams?
- How do I use EdPlace to prepare my child for the Phonics Screening Check?
Subscription plans, billing & account queries
- What are the different pricing plan options and which is the best fit for my needs as a parent?
- How can I cancel my subscription to EdPlace as a parent?
- What is 'premium content' and how can my child access it?
- What is the difference between a free and paid parent account?
- What should I do if I have a problem with a payment?
- How can I give feedback to EdPlace or make a complaint as a parent?
Technical FAQs
- I have forgotten my username or password, how can I login to my EdPlace parent account?
- What are the main similarities and differences between the parent web and app experiences?
- Which devices and methods can I use to log into my EdPlace parent account?
- Which devices and methods can my child use to log into their EdPlace student account?
- When and how can I print out activities?