We know that sometimes life throws a curveball and plans can change. If this happens, you may need to amend your child's year group. You will also need to update your child's year group each September, as they embark on a new year at school.
Your child's set year group is important because it will dictate the activities they are automatically assigned (if you have EdPlace Recommendations turned ON) and the activities they can see and assign to themselves. For this reason, some students will benefit from working above or below their actual year group, as these activities will be a better fit for their needs.
Luckily, changing your child's year group is quick and easy!
Log in to your parent account on our website at www.edplace.com/parent.
Click on the profile option on the top right-hand corner of your homepage, and select ‘Student profile’. You will see the username of your linked child(ren) accounts presented.
Next, to their package details, you will see the the word 'Edit':
Once clicked, you will be presented with the details of your child's account, from here you can update your child's username, password, and year group:
Once you have selected your child's new or edited year group, click 'SAVE'.
Please note that recommendations will automatically start recommending activities for the new year group. If you would like to learn more about our recommendations and how they work, please click here to read more.
If you have confirmed any changes and your child's details have not been successfully updated or they have not been assigned activities from their new year group, please contact the EdPlace Customer Support Team at help@edplace.com. We are also here to help if you have any other questions about this process or in general.