We’re sorry to see you go 💙
We hope EdPlace has been a helpful resource for your child’s learning. If you’d still like to cancel, the steps depend on how you originally signed up.
👉 Quick Links
⚠️ Important: If your renewal is due very soon and you contact us outside business hours (Mon–Fri, 09:00–17:00), your request may not be processed before the renewal. To avoid unexpected charges, we recommend cancelling directly through your account where possible.
If there was a problem with one of your payments, click here.
1) Cancelling online via the EdPlace website
If you signed up on our website:
1. Log in at www.edplace.com/parent.
2. Go to Profile → Manage Subscription (right-hand side of your dashboard).
3. Scroll to the bottom and click Cancel Subscription.
4. Confirm by clicking Continue to Cancel.
✅ What happens next?
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Your account will stay active until the end of your billing period.
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No further payments will be taken.
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Example: If you pay monthly, you’ll keep access until your next renewal date.
2) Cancelling via the Google Play store
If you subscribed through Google Play:
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Open the Google Play Store app on your Android device.
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Tap your profile icon (top right).
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Select Payments & subscriptions → Subscriptions.
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Choose EdPlace → Cancel Subscription.
3) Cancelling via the iOS App Store
If you subscribed via Apple:
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Open the App Store app.
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Tap your profile icon (top right).
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Select Manage Subscriptions.
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Choose EdPlace → Cancel Subscription.
✅ Your subscription will stop at the end of your billing period, and no further charges will apply.
4) Cancelling your free account
If you’re using a free account, there’s no need to cancel!
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Your account will simply remain unused until you decide to return.
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You’ll always have access for 1 student + 5 activities per month on our free plan.
Need more help?
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💳 Having a payment issue? Click here for support.
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📧 Contact us at help@edplace.com and our friendly team will be happy to assist.
- If you wish to stop receiving emails from us, then you can manage these notifications within your account. Click here for support
We’d love to welcome you back in the future, and thank you for being an EdPlace customer! 🌟