Troubleshooting guide
- I have forgotten my login details or password, what should I do?
- Where can I find my child's answers and the correct answers?
- What if I think my child has been marked incorrectly?
- Can I assign an activity from a different year group to my child?
- How can I locate a specific topic or skill to explore or assign?
- How can I remove an activity which is currently assigned to my child?
- When and how can I print out activities?
- When and how can I change my child's year group?
- How do I remove a student from my account?
- How can I give feedback to EdPlace or make a complaint?
- How can I cancel my free parent account?
- How can I cancel my paid subscription to EdPlace as a parent?