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  1. EdPlace Support
  2. Parent account
  3. Troubleshooting guide

Troubleshooting guide

  • I have forgotten my login details or password, what should I do?
  • Where can I find my child's answers and the correct answers?
  • What if I think my child has been marked incorrectly?
  • Can I assign an activity from a different year group to my child?
  • How can I locate a specific topic or skill to explore or assign?
  • How can I remove an activity which is currently assigned to my child?
  • When and how can I print out activities?
  • When and how can I change my child's year group?
  • How do I remove a student from my account?
  • How can I give feedback to EdPlace or make a complaint?
  • How can I cancel my free parent account?
  • How can I cancel my paid subscription to EdPlace as a parent?
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