App technical advice

General app advice and guidance

• What apps does EdPlace currently offer and who can use them?
• What are the main similarities and differences between the parent web and app experiences?
• What are the main similarities and differences between the student web and app experiences?

Android / Google Play Store support

• Why am I asked to enter a passcode when I am using my parent Android app?
• What should I do if I spot a problem on the Android app?
• How do I cancel my paid parent subscription on the Google Play Store?

iOS / Apple App Store support

• Why am I asked to enter a passcode when I am using my parent iOS app?
• What should I do if I spot a problem on the iOS app?
• How do I cancel my paid parent subscription on the Apple App Store?