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  1. EdPlace Support
  2. App technical advice

App technical advice

General app advice and guidance

  • What apps does EdPlace currently offer and who can use them?
  • What are the main similarities and differences between the parent web and app experiences?
  • What are the main similarities and differences between the student web and app experiences?
  • Which devices and methods can I use to log into my EdPlace parent account?
  • Which devices and methods can I use to log into my EdPlace account as a student?
  • Which devices and methods can my students use to log into their EdPlace account?
See all 7 articles

Android / Google Play Store support

  • What are the best settings to use to maximise using the EdPlace Android app?
  • Why am I asked to enter a passcode when I am using my parent Android app?
  • What should I do if I spot a problem on the Android app?
  • How do I cancel my paid parent subscription on the Google Play Store?

iOS / Apple App Store support

  • What are the best settings to use to maximise using the EdPlace iOS app?
  • Why am I asked to enter a passcode when I am using my parent iOS app?
  • What should I do if I spot a problem on the iOS app?
  • How do I cancel my paid parent subscription on the Apple App Store?
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