We know that if you can grab a minute to check in on your child's progress on EdPlace or to assign them some work, it may not be sat at home with your laptop or desktop computer to hand. For this reason, you can choose to access your EdPlace parent account on-the-go via our website, iOS app or Android app - or, perhaps even, a combination of these options!
Your child will have his/her own student account, where they can log in and complete their work, which they can access via www.edplace.com/student or by downloading our app and logging in as a student. For more information on how to do this, please click here. The rest of this article will focus on how you can access EdPlace via your parent account.
Accessing EdPlace via our website
You will need to log in with your registered email and password (which you created when you registered) at www.edplace.com/parent. You can do this on any device you choose but it must have an active internet connection. If you have not yet registered to use EdPlace, select 'No account? Sign up ->' instead and follow the instructions to create your parent account and register for your preferred subscription.
You can also use any web browser that you choose, but there are some small differences between browsers. The browser which we have the best compatibility with is Google Chrome:
Our team works hard to ensure that all our account features are compatible with the most up-to-date versions of browsers and devices, and we occasionally see issues when older versions are used. For this reason, we suggest that users always maintain and use the most recent version of Chrome to access their EdPlace account on.
Locating the version of the browser you're using is often the first step when attempting to troubleshoot and fix browser problems. The easiest way to do this is to search for 'What is my browser?' or something similar on the specific device you want to use. Once you find your browser version, you can use that info to check if you're running the latest software. If not, you can update to the latest version to make sure EdPlace (and everything else!) runs the way it's supposed to on your preferred device.
Accessing EdPlace via our iOS or Android apps
Firstly, you will need to download the EdPlace app to your preferred device. In your preferred app store, you need to search for 'EdPlace' and click 'GET' or 'Download' to store the application on your chosen device.
Then you need to select 'Log in as parent', before entering your registered email and password (which you created when you registered). If you have not yet registered to use EdPlace, select 'Get started' instead and follow the instructions to create your parent account and register for your preferred subscription.
We regularly release new versions of our apps to ensure that you have the best experience using them. Most devices will have automatic updates turned ON so, when we release a new version, this will automatically update on your device. However, it is easy to check that you are using the most recent version of our app.
If you are using an Apple device, open the iOS App Store and tap on the account icon in the upper right-hand corner of the screen (which looks like a person). Scroll down to see 'Available app updates'. Tap 'UPDATE' next to your EdPlace app if it appears here. When the app has been updated, it will say 'OPEN' next to it and the most recent date it was updated.
If you are using an Android device, open the Google Play Store app. Tap the three horizontal lines in the upper left-hand corner of the screen. Tap 'My apps & games' and scroll down to see if the EdPlace app appears in this list. If it does and has the word 'Update' next to it, click here to download the most recent version.
There are some differences between the web and app parent experiences which are important to understand. These differences may also impact on your choice of device. For example, if you wish to manually mark some of your child's work, you will need to log in via the EdPlace website rather than one of our apps. To read more about these differences, please click here.
We hope this article provides all the information you need to log in and use EdPlace whenever and however you choose to support your child. If you are having any difficulties in logging in or accessing your account, please contact our friendly Customer Support team via email at firstname.lastname@example.org.