Adding, removing or editing a student on your account is a piece of cake! Follow these simple steps and you will be able to amend the students attached to your parent account with ease.
To complete any of these actions, you need to log in to your parent account at www.edplace.com/parent on a web browser. Please note, this cannot be completed within the parent apps so you will need to use our web platform to complete either actions.
Select the 'My subscription' tab in the left-hand menu of your parent dashboard and scroll down to child accounts section at the bottom of the page. Here, you will see any student accounts already linked to your parent account and their current status.
To add a child, select the blue ‘Add child’ button.
Once selected, fill in the details as required and select ‘Add account’.
If you wish to edit a student and get back to this screen above, simply click ‘edit’ next to the child’s name. For example, you may wish to edit their year group - more about this here!
To remove a student from your account, click on the word 'Deactivate' and confirm your decision:
This student will now appear, greyed out which means they will no longer be able to log in:
If you wish to reactivate a student's account at a later date, go back to this page and click the 'Activate' button to restart their subscription.
We hope this answered your question. If you’re in need of any further information, please contact our friendly Customer Support Team via email at firstname.lastname@example.org.